How we protect and use your information
Who we are
“We” or “us” means Home Farm Caravan Park. If you wish to contact us, please email firstname.lastname@example.org or call 01248 410614
Information we collect
Your data will be collected by corresponding with us when booking/entering a contract or enquiries about a booking/contract. Data will include personal information, including contact details (e.g. your name, phone number, postal address, email address.) We may also collect data by feedback forms or competitions. We also receive information about you from cookies.
Uses made of the information
We use your information primarily for the legitimate interests to perform the contract and manage our relationship with you. This may include keeping up to date records, notifying any changes, handling requests, carrying out our obligations, making and receiving payments. Data may also be used to inform you about goods, services, promotions, events or news that may be of interest to you. We may also use it to comply with laws and regulations that apply to us and to protect our business, our customers and employees.
For more information about how we collect and use your data please see our full privacy notice.
Disclosure of your information
We keep your information confidential and will only share your information outside of our company for the purposes mentioned in our privacy notice. This may include may include third parties such as professional advisers, service providers or regulators and other authorities.
Your data will not be shared with third parties for marketing purposes without your further permission.
Where we store your personal data
Any personal data you give to us is processed in accordance with this privacy notice. All reasonable steps are taken with appropriate security measures to prevent your personal data from being breached. All sensitive information is transferred or collected using encryption, whilst access to your personal data is limited. We will not transfer the data that we collect from you outside the European Economic Area (“EEA”). By providing us with your personal data, you agree to this transfer, storing and/or processing.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
Our website makes limited us of cookies. Cookies are small text files placed on the hard drive of your computer, tablet or phone by your web browser.
Our website uses the following two types of cookie:
Session ID cookie – this cookie allows the web server hosting our website to respond to your actions on the website for example, delivering pages as you browse. This cookie is automatically removed from your computer, tablet or phone when you close your browsing session.
The cookies used on our website comply with the EU Privacy Directive, adopted by the UK in its updated Privacy and Electronic Communications Regulations on 16th of May 2016
You have certain legal rights to control what we do with your information. This includes a right to get access to your personal information; request us to correct or update incorrect information; to object to or request that we restrict processing your information in certain circumstances; to object to direct marketing; and receive the personal information you provided.
Our site may contain links to and from other websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
For more information about your rights, including how to exercise them and the circumstances in which they apply, please see our full privacy notice or contact our Data Protection Officer (DPO) on 01248 140614. It is important to understand that in some cases, exercising your rights may mean that we are no longer able to provide you with products or services.
If you wish to raise a complaint on how we have handled your personal information, you can contact our DPO on 01248 410614.
We hope that we can address any concerns you may have, but you can always contact the Information Commissioner’s Office (ICO). For more information, visit www.ico.org.uk.
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements